Q92. Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ’s or as ____________________.

Q93. A Stable process is a process whose output is consistent over time. A primary tool used to analyze Stability would be a ________________.

Q94. A process can be defined as a repetitive and systematic series of steps or activities where inputs are modified or assembled to achieve a _______________ result.

Q95. The practice of utilizing Poka-Yoke is also known as ________________.

Q96. The ____________ is important because it provides an estimate of the probability of an event occurring depending on the Standard Deviation from the Mean.

Q97. A Stable process is a process whose output is consistent over time. A primary tool used to analyze Stability would be a ________________.

Q98. The proper functioning of a Visual Factory is dependent upon which of these?

Q99. According to a manager it takes an average weekday commute of 39 minutes with a Standard Deviation of
7 minutes for the employees to get to work while they use their personal vehicles for their office commute while the management set a policy of not more than 40 minutes for their daily one-way commute. A survey conducted one day on 70 employees showed an average of 34 minutes commuting time using the metro public transportation system with a Standard Deviation of 21 minutes. If the Standard Deviation is uncontrollable then the other option to increase the probability of coming in on time via personal vehicles to work could be ____________?

Q100. The deviation of the measured value from the actual value regardless of the operator is known as ______________.

Q101. An employee of ACME Corporation noticed that every loan application that gets approved is copied four times and is stored in different locations in the company for no apparent reason. This would be an example of __________________.

Q102. The Standard Deviation for the distribution of Means is called the ___________ and approaches zero as the sample size reaches 30.

Q103. A Six Sigma tool that helps to screen factors by using graphical techniques to logically subgroup multiple discrete X’s plotted against a continuous Y is known as a _____________Chart.

Q104. The purpose of a Process Map is to identify the complexity of the process and to assist in identifying critical steps in the process.

Q105. Significant variation in process performance is a consequence of several causes that can be classified using terminologies shown here. (Note: There are 2 correct answers).

Q106. Measurement System Analysis is a procedure used to quantify all ____________ in the method or system used for taking measurements.

Q107. Lean focuses on the sequence of activities and work required to produce a product or a service. This flow is called a ___________________.

Q108. In order to standardize project savings financial calculation such project benefits can be compared the financial savings are typically calculated over what period of time?