[May-2024] Free 700-805 Exam Questions 700-805 Actual Free Exam Questions [Q12-Q27]

[May-2024] Free 700-805 Exam Questions 700-805 Actual Free Exam Questions

Verified 700-805 dumps and 54 unique questions

Difficulty in Writing Cisco 700-805: Cisco Renewals Manager Exam

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QUESTION 12
How does Cisco define Business Critical Services?

 subscription-based services covering the lifecycle of a technology

 Pay-as-you-go, services covering business-critical functions

 hardware replacement

 Pay-as-you-go, technology-based services

QUESTION 13
Which group of products are enterprise networking products?

 Routing,Switching,Access Points

 Salesforce,Box,AWS

 Iwan,Viptela,Meraki

 WAN,LAN,Wireless

QUESTION 14
Which statement is the most accurate description of the Health Index?

 a tool for service providers to determine what stage of the lifecycle to offering training solutions

 an ongoing measurement of customer sentiment

 a measurement tool for resolving specific product quality issues and adoption barriers

 an ongoing measurement of several key customer health indicators

the Health Index is:
An ongoing measurement of several key customer health indicators, such as adoption, satisfaction, retention, and expansion A tool that helps Cisco and partners monitor and improve customer outcomes and experiences A score that ranges from 0 to 100, where higher scores indicate better health

QUESTION 15
Who do Renewals Managers (RMs) work with?

 RMs work with account managers to drive ongoing revenue risk assessments and plays.

 RMs work with pre-sales engineers and build customer solutions.

 RMs work by themselves to develop a high level view customer requirements and objectives.

 RMs work with service delivery teams and monitor engagements.

According to the Cisco website1, RMs work with account managers to drive ongoing revenue risk assessments and plays, which include:
Identifying and prioritizing renewal opportunities
Developing and executing renewal strategies
Negotiating and closing renewal deals
Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention

QUESTION 16
What does TPV means ?

 Total Partner Value

 Telepresence Vlue

 Total Partner View

 Total Product Value

QUESTION 17
What is the main purpose of CCW-R?

 to factor customer ATR, up sell and attrition

 to allow customers and partners to download renewal data

 to allow customers and partner store new software subscriptions and service contracts from one tool

 to capture partner and customer bill ng preferences

QUESTION 18
Which success indicator for a Renewals manager is valid?

 New product introductions

 On-time renewal

 Stabilized customer satisfaction scores

 Increased deployment of licenses

QUESTION 19
How does Cisco define Business Critical Services?

 subscription-based services covering the lifecycle of a technology

 Pay-as-you-go, services covering business-critical functions

 hardware replacement

 Pay-as-you-go, technology-based services

Business Critical Services are subscription-based services covering the lifecycle of a technology, which provide customers with:
Expert guidance and best practices to optimize their network performance, security, and availability Proactive support and automation to prevent issues, reduce risks, and accelerate outcomes Insights and analytics to measure and improve their operational efficiency, agility, and innovation

QUESTION 20
Which action can a renewals manager take to drive value in the account?

 Align partners on training

 Define the account forecast

 Manage and mitigate renewal risk

 Removing adoption barriers

QUESTION 21
Which three financial metrics are critical in renewing subscriptions?(Choose three)?

 Annual recurring revenue

 Close rate

 Net new sales

 Training costs

 Renewal rate

QUESTION 22
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?

 validate the customer’s business needs

 focus on benefits

 lock in revenue streams through co-termination

 explore up sell opportunities

one of the strategies for successful renewal of service contracts is to explore up sell opportunities, which means:
Discussing changes in the network and identifying any uncovered additions to the network Recommending new or upgraded products or services that can enhance customer value and outcomes Aligning with the account team on the up sell value proposition and proposal

QUESTION 23
Which two factors drive subscription value for customers? (Choose two)

 up to date security protection

 bundling of software and hardware

 freeware offers

 training access

 continuous access to innovation

Two factors that drive subscription value for customers are up to date security protection and continuous access to innovation. These factors reflect the benefits that customers can gain from subscribing to Cisco products and services, such as:
Up to date security protection: Customers can enjoy the peace of mind that their networks, devices, and data are always protected from the latest threats and vulnerabilities. Cisco provides regular security updates, patches, and enhancements to its products and services, as well as proactive threat intelligence and prevention. Customers can also leverage Cisco’s security portfolio, which covers the entire network from edge to cloud, and provides integrated solutions for identity, endpoint, cloud, email, web, and network security.
Continuous access to innovation: Customers can access the latest features and functionalities that Cisco delivers through its products and services, without having to purchase new hardware or software licenses. Cisco provides frequent software updates, upgrades, and releases that introduce new capabilities, improve performance, and optimize user experience. Customers can also take advantage of Cisco’s innovation ecosystem, which includes partners, developers, researchers, and customers who collaborate to create cutting-edge solutions for various industries and use cases.

QUESTION 24
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?

 Proposal build

 Billing

 Deal strategy

 Quote delivery

QUESTION 25
Who do renewals managers (rms) work with?

 Rms work with account managers to drive ongoing revenue risk assessments and plays.

 Rms work by themselves to develop a high level view customer requirements and objectives.

 Rms work with pre-sales engineers and build customer solutions.

 Rms work with service delivery teams and monitor engagements.

QUESTION 26
Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

 The adoption rate is 50% under the expected level and the plan is six months before the expiration date.

 The health index of a customer is over expected targets with no red flags.

 There are no open incidents 30 days before renewal dates.

 Customer is willing to subscribe to a recommendation case to be publicly communicated.

QUESTION 27
Which two actions can a partner or customer perform within CCW-R? (Choose two.)

 set up billing

 download hardware, software and services datasheets

 change Customer Address

 view and manage their contracts

 order new services

According to the CCW-R User Guide5, some of the actions that a partner or customer can perform within CCW-R are:
Change Customer Address: This allows the user to update the customer address information for a quote or an order.
View and Manage their Contracts: This allows the user to view their contract details, status, expiration date, product coverage, etc., as well as request a quote or renew their contracts.

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