This page was exported from Valid Premium Exam [ http://premium.validexam.com ] Export date:Mon Feb 24 12:04:30 2025 / +0000 GMT ___________________________________________________ Title: Try Free and Start Using Realistic Verified 220-1102 Dumps Instantly [Q33-Q56] --------------------------------------------------- Try Free and Start Using Realistic Verified 220-1102 Dumps Instantly 220-1102 Actual Questions - Instant Download 627 Questions QUESTION 33The screen on a user’s mobile device is not autorotating even after the feature has been enabled and the device has been restarted. Which of the following should the technician do next to troubleshoot the issue?  Calibrate the phone sensors.  Enable the touch screen.  Reinstall the operating system.  Replace the screen. Calibrating the phone sensors is a step that can troubleshoot the issue of screen not autorotating on a mobile device. Screen autorotation is a feature that automatically adjusts the screen orientation based on the device’s position and movement. Screen autorotation relies on sensors such as accelerometer and gyroscope to detect the device’s tilt and rotation. Calibrating the phone sensors can help fix any errors or inaccuracies in the sensor readings that may prevent screen autorotation from working properly. Enabling the touch screen, reinstalling the operating system, and replacing the screen are not steps that should be done next to troubleshoot this issue.QUESTION 34As a corporate technician, you are asked to evaluate several suspect email messages on a client’s computer. Corporate policy requires he following:. All phishing attempts must be reported.. Future spam emails to users must be prevented.INSTRUCTIONSReview each email and perform thefollowing within the email:* Classify the emails* Identify suspicious items, if applicable, in each email* Select the appropriate resolution See the Full solution in Explanation below.Explanation:Classification: a) PhishingThis email is a phishing attempt, as it tries to trick the user into clicking on a malicious link that could compromise their account or personal information. Some suspicious items in this email are:The email has a generic greeting and does not address the user by name.The email has spelling errors, such as “unusal” and “Locaked”.The email uses a sense of urgency and fear to pressure the user into clicking on the link.The email does not match the official format or domain of the IT Help Desk at CompTIA.The email has two black bat icons, which are not related to CompTIA or IT support.The appropriate resolution for this email is A. Report email to Information Security. The user should not click on the link, reply to the email, or provide any personal or account information. The user should forward the email to the Information Security team or use a professional email form to report the phishing attempt. The user should also delete the email from their inbox and trash folder.The suspicious items to select are:b) From addressd) HyperlinksThese items indicate that the email is not from a legitimate source and that the link is potentially malicious.The other items are not suspicious in this case, as the to address is the user’s own email and there are no attachments.Classification: b) SpamThis email is a spam email, as it is an unsolicited and unwanted message that tries to persuade the user to participate in a survey and claim a reward. Some suspicious items in this email are:The email offers a free wireless headphone as an incentive, which is too good to be true.The email does not provide any details about the survey company, such as its name, address, or contact information.The email contains an external survey link, which may lead to a malicious or fraudulent website.The email does not have an unsubscribe option, which is required by law for commercial emails.The appropriate resolution for this email is C. Unsubscribe. The user should look for an unsubscribe link or button at the bottom of the email and follow the instructions to opt out of receiving future emails from the sender. The user should also mark the email as spam or junk in their email client, which will help filter out similar emails in the future. The user should not click on the survey link, reply to the email, or provide any personal or financial information.Classification: c) LegitimateThis email is a legitimate email, as it is from a trusted source and has a valid purpose. There are no suspicious items in this email, as the from address, the to address, the attachment, and the email body are all consistent and relevant. The appropriate resolution for this email is B. Perform no additional actions. The user can open the attachment and review the orientation material as instructed. The user does not need to report, unsubscribe, or delete this email.A screenshot of a computer Description automatically generatedClassification: a) PhishingThis email is a phishing attempt, as it tries to deceive the user into downloading and running a malicious attachment that could compromise their system or data. Some suspicious items in this email are:The email has a generic greeting and does not address the user by name or username.The email has an urgent tone and claims that a security patch needs to be installed immediately.The email has an attachment named “patch1.exe”, which is an executable file that could contain malware or ransomware.The email does not match the official format or domain of CompTIA Information Security.The appropriate resolution for this email is A. Report email to Information Security. The user should not open the attachment, reply to the email, or provide any personal or account information. The user should forward the email to the Information Security team or use a professional email form to report the phishing attempt. The user should also delete the email from their inbox and trash folder.A screenshot of a computer Description automatically generatedClassification: c) LegitimateThis email is a legitimate email, as it is from a trusted source and has a valid purpose. There are no suspicious items in this email, as the from address, the to address, and the email body are all consistent and relevant. The appropriate resolution for this email is B. Perform no additional actions. The user can reply to the email and thank the sender forthe interview opportunity. The user does not need to report, unsubscribe, or delete this email.A screenshot of a computer Description automatically generatedQUESTION 35Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.Click on individual tickers to see the ticket details. View attachments to determine the problem.Select the appropriate issue from the ‘issue’ drop-down menu. Then, select the MOST efficient resolution from the ‘Resolution’ drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu. ExplanationGraphical user interface, text, application Description automatically generatedQUESTION 36A user is being directed by the help desk to look up a Windows PC’s network name so the help desk can use a remote administration tool to assist the user. Which of the following commands would allow the user to give the technician the correct information? (Select TWO).  ipconfig /all  hostname  netstat /?  nslookup localhost  arp -a  ping :: 1 QUESTION 37A macOS user is installing a new application. Which of the following system directories is the software MOST likely to install by default?  /etc/services  /Applications  /usr/bin  C:Program Files ExplanationThe software is most likely to install by default in the /Applications directory, which is the standard location for macOS applications. This directory can be accessed from the Finder sidebar or by choosing Go > Applications from the menu bar. The /Applications directory contains all the applications that are available to all users on the system1. Some applications might also offer the option to install in the ~/Applications directory, which is a personal applications folder for a single user2. The /etc/services directory is a system configuration file that maps service names to port numbers and protocols3. The /usr/bin directory is a system directory that contains executable binaries for various commands and utilities4. The C:Program Files directory is a Windows directory that does not exist on macOS.QUESTION 38Which of the following security methods supports the majority of current WI-Fl-capable devices Without sacrificing security?WPA3  MAC filtenng  RADIUS  TACACS+ QUESTION 39A technician wants to enable BitLocker on a Windows 10 laptop and is unable to find the BitLocker Drive Encryption menu item in Control Panel. Which of the following explains why the technician unable to find this menu item?  The hardware does not meet BitLocker’s minimum system requirements.  BitLocker was renamed for Windows 10.  BitLocker is not included on Windows 10 Home.  BitLocker was disabled in the registry of the laptop BitLocker is only available on Windows 10 Pro, Enterprise, and Education editions1. Therefore, the technician is unable to find the BitLocker Drive Encryption menu item in Control Panel because it is not included in the Windows 10 Home edition1.QUESTION 40A user’s mobile phone has become sluggish A systems administrator discovered several malicious applications on the device and reset the phone. The administrator installed MDM software. Which of the following should the administrator do to help secure the device against this threat in the future? (Select TWO).  Prevent a device root  Disable biometric authentication  Require a PIN on the unlock screen  Enable developer mode  Block a third-party application installation  Prevent GPS spoofing Explanationrahman.cse027@yahoo.comQUESTION 41A technician needs to access a Windows 10 desktop on the network in a SOHO using RDP. Although the connection is unsuccessful, the technician is able to ping the computer successfully. Which of the following is MOST likely preventing the connection?  The Windows 10 desktop has Windows 10 Home installed.  The Windows 10 desktop does not have DHCP configured.  The Windows 10 desktop is connected via Wi-Fi.  The Windows 10 desktop is hibernating. ExplanationThe Windows 10 desktop has Windows 10 Home installed, which does not support RDP (Remote Desktop Protocol) as a host. Only Windows 10 Pro, Enterprise, and Education editions can act as RDP hosts and allow remote access to their desktops1. The Windows 10 desktop does not have DHCP configured, is connected via Wi-Fi, or is hibernating are not likely to prevent the RDP connection if the technician is able to ping the computer successfully.QUESTION 42A kiosk, which is running Microsoft Windows 10, relies exclusively on a numeric keypad to allow customers to enter their ticket numbers but no other information. If the kiosk is idle for four hours, the login screen locks. Which of the following sign-on options would allow any employee the ability to unlock the kiosk?  Requiring employees to enter their usernames and passwords  Setting up facial recognition for each employee  Using a PIN and providing it to employees  Requiring employees to use their fingerprints The best sign-on option that would allow any employee the ability to unlock the kiosk that relies exclusively on a numeric keypad is to use a PIN and provide it to employees. A PIN is a Personal Identification Number that is a numeric code that can be used as part of authentication or access control. A PIN can be entered using only a numeric keypad and can be easily shared with employees who need to unlock the kiosk. Requiring employees to enter their usernames and passwords may not be feasible or convenient if the kiosk only has a numeric keypad and no other input devices. Setting up facial recognition for each employee may not be possible or secure if the kiosk does not have a camera or biometric sensor. Requiring employees to use their fingerprints may not be possible or secure if the kiosk does not have a fingerprint scanner or biometric sensor. Reference: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 3.3QUESTION 43A user connected a smartphone to a coffee shop’s public Wi-Fi and noticed the smartphone started sending unusual SMS messages and registering strange network activity A technician thinks a virus or other malware has infected the device. Which of the following should the technician suggest the user do to best address these security and privacy concerns? (Select two).  Disable Wi-Fi autoconnect.  Stay offline when in public places.  Uninstall all recently installed applications.  Schedule an antivirus scan.  Reboot the device  Update the OS The best way to address the security and privacy concerns caused by a malware infection on a smartphone is to uninstall all recently installed applications and schedule an antivirus scan. Uninstalling the applications that may have introduced the malware can help remove the source of infection and prevent further damage. Scheduling an antivirus scan can help detect and remove any remaining traces of malware and restore the device’s functionality.QUESTION 44A technician is working on a way to register all employee badges and associated computer IDs. Which of the following options should the technician use in order to achieve this objective?  Database system  Software management  Active Directory description  Infrastructure as a Service A database system is a software application that allows storing, organizing, and managing data in a structured way. A database system can be used to register all employee badges and associated computer IDs by creating a table or a record for each employee that contains their badge number, computer ID, name, and other relevant information. A database system can also facilitate searching, updating, and deleting data as needed. Software management is a general term that refers to the process of planning, developing, testing, deploying, and maintaining software applications. It does not directly address the issue of registering employee badges and computer IDs. Active Directory description is a field in Active Directory that can be used to store additional information about an object, such as a user or a computer. It is not a software application that can be used to register employee badges and computer IDs by itself. Infrastructure as a Service (IaaS) is a cloud computing model that provides servers, storage, networking, and software over the internet. It does not directly address the issue of registering employee badges and computer IDs either.https://www.idcreator.com/https://www.alphacard.com/photo-id-systems/card-type/employee-badgesQUESTION 45A user’s mobile phone has become sluggish A systems administrator discovered several malicious applications on the device and reset the phone. The administrator installed MDM software. Which of the following should the administrator do to help secure the device against this threat in the future? (Select TWO).  Prevent a device root  Disable biometric authentication  Require a PIN on the unlock screen  Enable developer mode  Block a third-party application installation  Prevent GPS spoofing ExplanationTo help secure the device against this threat in the future, the administrator should require a PIN on the unlock screen and block a third-party application installation. Requiring a PIN on the unlock screen can help to prevent unauthorized access to the device, while blocking third-party application installation can help to prevent malicious applications from being installed on the device.QUESTION 46A systems administrator is creating periodic backups of a folder on a Microsoft Windows machine. The source data is very dynamic, and files are either added or deleted regularly. Which of the following utilities can be used to ‘mirror the source data for the backup?  copy  xcopy  robocopy  Copy-Item ExplanationRobocopy is a command-line utility that can be used to mirror the source data for the backup. It can copy files and folders with various options, such as copying only changed files, preserving attributes and permissions, and retrying failed copies. Robocopy is more powerful and flexible than copy or xcopy, which are simpler commands that can only copy files and folders without mirroring or other advanced features. Copy-Item is a PowerShell cmdlet that can also copy files and folders, but it is not a native Windows utility and it requires PowerShell to run1.References: 1: https://windowsreport.com/mirror-backup-software/QUESTION 47A systems administrator is tasked with configuring desktop systems to use a new proxy server that the organization has added to provide content filtering. Which of the following Windows utilities is the best choice for accessing the necessary configuration to complete this goal?  Security and Maintenance  Network and Sharing Center  Windows Defender Firewall  Internet Options ExplanationProxy serverExploreThe correct answer is D. Internet Options. The Internet Options utility in Windows allows you to configure various settings related to your internet connection, including the proxy server settings. To access the Internet Options utility, you can either open the Control Panel and click on Internet Options, or open any web browser and click on the Tools menu and then on Internet Options. In the Internet Options window, go to the Connections tab and click on the LAN settings button. Here, you can enable or disable the use of a proxy server, as well as enter the address and port number of the proxy server you want to use12.Security and Maintenance is a utility in Windows that allows you to view and manage the security and maintenance status of your computer, such as firewall, antivirus, backup, troubleshooting, and recovery settings. It does not have any option to configure proxy server settings.Network and Sharing Center is a utility in Windows that allows you to view and manage your network connections, such as Wi-Fi, Ethernet, VPN, or dial-up. It also allows you to change network settings, such as network discovery, file and printer sharing, homegroup, and adapter settings. It does not have any option to configure proxy server settings.Windows Defender Firewall is a utility in Windows that allows you to enable or disable the firewall protection for your computer, as well as configure firewall rules for inbound and outbound traffic. It does not have any option to configure proxy server settings.QUESTION 48Multiple users are reporting audio issues as well as performance issues after downloading unauthorized software. You have been dispatched to identify and resolve any issues on the network using best practice procedures.INSTRUCTIONSQuarantine and configure the appropriate device(s) so that the users’ audio issues are resolved using best practice procedures.Multiple devices may be selected for quarantine.Click on a host or server to configure services. See the Explanation for the solution.Explanation:Host 2 and Media Server put them to Quarantine.QUESTION 49A technician is investigating an employee’s smartphone that has the following symptoms* The device is hot even when it is not in use.*Applications crash, especially when others are launched.* Certain applications, such as GPS, are in portrait mode when they should be in landscape mode.Which of the following can the technician do to MOST likely resolve these issues with minimal impact?(Select TWO).  Turn on autorotation  Activate airplane mode.  Close unnecessary applications  Perform a factory reset  Update the device’s operating system  Reinstall the applications that have crashed. ExplanationThe technician can close unnecessary applications and turn on autorotation to resolve these issues with minimal impact. Autorotation can help the device to switch between portrait and landscape modes automatically. Closing unnecessary applications can help to free up the device’s memory and reduce the device’s temperature1QUESTION 50Which of the following physical security controls can prevent laptops from being stolen?  Encryption  LoJack  Multifactor authentication  Equipment lock  Bollards An equipment lock is a physical security device that attaches a laptop to a fixed object, such as a desk or a table, with a cable and a lock. This can prevent the laptop from being stolen by unauthorized persons.Encryption, LoJack, multifactor authentication and bollards are other security measures, but they do not physically prevent theft. Verified References: https://www.comptia.org/blog/physical-securityhttps://www.comptia.org/certifications/aQUESTION 51A technician needs to ensure that USB devices are not suspended by the operating system. Which of the following Control Panel utilities should the technician use to configure the setting?  System  Power Options  Devices and Printers  Ease of Access Power Options is a Control Panel utility that allows users to configure the power settings of their computer, such as when to turn off the display, when to put the computer to sleep, and how to manage the battery life.Power Options also allows users to configure the USB selective suspend setting, which is a feature that automatically suspends the power supply to USB devices that are not in use, in order to save energy. A user can disable this setting if they want to ensure that USB devices are not suspended by the operating system.System, Devices and Printers, and Ease of Access are not Control Panel utilities that can be used to configure the USB selective suspend setting.QUESTION 52An application user received an email indicating the version of the application currently in use will no longer be sold. Users with this version of the application will no longer receive patches or updates either. Which of the following indicates a vendor no longer supports a product?  AUP  EULA  EOL  UAC ExplanationEOL (end-of-life) is a term that indicates a vendor no longer supports a product. It means that the product will no longer be sold, updated or patched by the vendor, and that the users should migrate to a newer version or alternative product. AUP (acceptable use policy), EULA (end-user license agreement) and UAC (user account control) are not terms that indicate a vendor no longer supports a product. Verified References:https://www.comptia.org/blog/what-is-end-of-life https://www.comptia.org/certifications/aQUESTION 53A technician installed Windows 10 on a workstation. The workstation only has 3.5GB of usable RAM, even though the technician installed 8GB. Which of the following is the MOST likely reason this system is not utilizing all the available RAM?  The system is missing updates.  The systems utilizing a 32-bit OS.  The system’s memory is failing.  The system requires BIOS updates. The most likely reason that the system is not utilizing all the available RAM is that it is running a 32-bit OS. A 32-bit OS can only address up to 4GB of RAM, and some of that is reserved for hardware and system use1. Therefore, even if the technician installed 8GB of RAM, the system can only use around 3.5GB of usable RAM. To use the full 8GB of RAM, the technician would need to install a 64-bit OS, which can address much more memory2. The system missing updates, the system’s memory failing, or the system requiring BIOS updates are not likely to cause this issue.QUESTION 54When a user is in the office, the user’s mobile phone loads applications and web browses very slowly on a cellular connection. Which of the following is the best way to fix this issue?  Connect to the company’s Wi-Fi network.  Change the settings on the phone to connect to a different cellular tower.  Install a cellular repeater at the office for this user.  Update all applications on the phone. The best way to fix the issue of slow cellular connection in the office is to connect to the company’s Wi-Fi network. This will allow the user’s mobile phone to access the internet through a faster and more reliable wireless network, instead of relying on the cellular network. Connecting to the Wi-Fi network will also save the user’s data usage and battery life.Some of the factors that can affect the cellular connection speed are the distance from the cell tower, the obstructions between the phone and the tower, the network congestion, the network technology, and the features of the phone12. In the office, the user may experience a weak or unstable cellular signal due to the building structure, the location, or the interference from other devices. Therefore, switching to the Wi-Fi network can improve the performance of the phone’s applications and web browsing.References:* CompTIA A+ Certification Exam Core 2 Objectives3* CompTIA A+ Core 2 (220-1102) Certification Study Guide4* Factors affecting the speed and quality of internet connection1* Why Is Your Mobile Data So Slow? How to Speed It Up in 10 Steps2QUESTION 55A company installed a new backup and recovery system. Which of the following types of backups should be completed FIRST?  Full  Non-parity  Differential  Incremental QUESTION 56A computer technician is investigating a computer that is not booting. The user reports that the computer was working prior to shutting it down last night. The technician notices a removable USB device is inserted, and the user explains the device is a prize the user received in the mail yesterday. Which of the following types of attacks does this describe?  Phishing  Dumpster diving  Tailgating  Evil twin ExplanationPhishing is the correct answer for this question. Phishing is a type of attack that uses fraudulent emails or other messages to trick users into revealing sensitive information or installing malicious software. Phishing emails often impersonate legitimate entities or individuals and offer incentives or threats to lure users into clicking on malicious links or attachments. In this scenario, the user received a removable USB device in the mail as a prize, which could be a phishing attempt to infect the user’s computer with malware or gain access to the user’s data. Dumpster diving, tailgating, and evil twin are not correct answers for this question. Dumpster diving is a type of attack that involves searching through trash bins or recycling containers to find discarded documents or devices that contain valuable information. Tailgating is a type of attack that involves following an authorized person into a restricted area without proper identification or authorization. Evil twin is a type of attack that involves setting up a rogue wireless access point that mimics a legitimate one to intercept or manipulate network traffic. References:Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 25[CompTIA Security+ SY0-601 Certification Study Guide], page 1004 Loading … CompTIA 220-1102 exam, also known as the CompTIA A+ Certification Exam: Core 2, is one of two exams required to earn the CompTIA A+ certification. CompTIA A+ Certification Exam: Core 2 certification is widely recognized as the industry standard for entry-level IT professionals and validates their skills in troubleshooting and problem-solving, networking, operating systems, security, and more. The CompTIA 220-1102 exam specifically covers topics such as configuring and managing operating systems, virtualization, cloud computing, mobile devices, and troubleshooting hardware and network issues. Passing 220-1102 exam requires a thorough understanding of these concepts and their practical applications. CompTIA A+ Certification Exam: Core 2 (220-1102) covers a wide range of topics related to IT support and technical troubleshooting. 220-1102 exam focuses on core technical concepts and knowledge required to install, configure, and maintain operating systems, software, and hardware. 220-1102 exam also tests the ability to troubleshoot and solve problems related to networking, security, and mobile devices. Passing 220-1102 exam demonstrates the candidate's ability to perform tasks such as installing and configuring operating systems, troubleshooting software and hardware issues, configuring and troubleshooting network connections, and managing mobile devices.   Download Free Latest Exam 220-1102 Certified Sample Questions: https://www.validexam.com/220-1102-latest-dumps.html --------------------------------------------------- Images: https://premium.validexam.com/wp-content/plugins/watu/loading.gif https://premium.validexam.com/wp-content/plugins/watu/loading.gif --------------------------------------------------- --------------------------------------------------- Post date: 2024-07-01 12:57:03 Post date GMT: 2024-07-01 12:57:03 Post modified date: 2024-07-01 12:57:03 Post modified date GMT: 2024-07-01 12:57:03