This page was exported from Valid Premium Exam [ http://premium.validexam.com ] Export date:Mon Feb 24 13:51:50 2025 / +0000 GMT ___________________________________________________ Title: 2024 New 700-805 Exam Questions Real Cisco Dumps [Q16-Q32] --------------------------------------------------- 2024 New 700-805  Exam Questions Real Cisco Dumps Course 2024 700-805 Test Prep Training Practice Exam Download NO.16 What is the primary measurement of success for a Renewals Manager?  upsell percentage  percentage of contracts closed  renewal success rate  iARR rate NO.17 Which action should a Renewals Manager take first?  Assign an RS to priority accounts  Meet and confirm the AM, CSS, CSM and their resources  Meet the customer and perform a renewals diagnosis  Download contract data and develop a renewals strategy NO.18 Which statement regarding which tools can be added as value to customer and partners is invalid?  Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase  help manage Discounts for Quoting  gain insight into new and unique business prospects for your customers and expand sales potential  Trusted Data Source for Hardware Refresh and Software renewal insights NO.19 Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?  The adoption rate is 50%under the expected level and the plan is six months before the expiration date.  There are no open incidents 30 days before renewal dates.  Customer is willing to subscribe to a recommendation case to be publicly communicated.  The health index of a customer is over expected targets with no red flags. This case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome. A low adoption rate indicates that the customer is not fully utilizing the solution or deriving the expected value from it. This can lead to dissatisfaction, reduced engagement, and increased likelihood of churn. A mitigation analysis can help identify the root causes of the low adoption rate, such as lack of training, technical issues, poor fit, or misalignment of expectations. Based on the analysis, a mitigation plan can be developed and implemented to address the issues and increase the adoption rate. For example, the plan could include providing more support, education, or guidance to the customer, resolving any bugs or glitches, customizing or adjusting the solution to better suit their needs, or redefining the success criteria and metrics. A mitigation analysis and plan can help improve the customer’s satisfaction, retention, and loyalty, as well as increase the chances of a successful renewal.NO.20 Which support should a Renewals Manager expect from the Customer Success Manager?  communicate discounts on services and software  communicate the closure of contracts  communicate customer’s perceived value and highlight potential barriers  communicate new greenfield opportunities NO.21 Which licensing model is the most complex for a customer to manage?  Managed service agreement  Subscription  Enterprise agreement  A La Carte La Carte licensing model is the most complex for a customer to manage because it requires the customer to purchase and activate individual licenses for each product and feature they want to use. This can result in a large number of licenses to track and renew, as well as compatibility issues between different products and versions. A La Carte licensing also does not provide the benefits of Cisco’s Software Buying Programs, such as financial predictability, access to incentives, and subscription co-termination1.References: 1: Cisco Software Licensing Guide – CiscoNO.22 Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?  validate the customer’s business needs  focus on benefits  lock in revenue streams through co-termination  explore up sell opportunities one of the strategies for successful renewal of service contracts is to explore up sell opportunities, which means:* Discussing changes in the network and identifying any uncovered additions to the network* Recommending new or upgraded products or services that can enhance customer value and outcomes* Aligning with the account team on the up sell value proposition and proposalNO.23 Which task is the responsibility of the Renewals Manager?  billing recurring revenue contracts  managing recurring revenue risk  driving adoption of specific technologies  managing the Success Plan NO.24 Which statement best describes an Accelerator?  A one-on-one coaching engagement covering specific use cases  A hosted on-to-many educational webinar with live expert Q and A  A one-on-one deep dive on network issues  An on-call service for customer support NO.25 What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?  A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis.  A limited time discount applied to Cisco products and/or services.  A priority discount applied to third-party products for perpetuity.  A discount applied to refurbished or reused Cisco hardware that includes service contracts. NO.26 Which service offering helps define the IT vision and strategy of the customer?  optimization  support  training  advisory According to the Cisco website1, advisory services from Cisco and their partners provide expert guidance and data-driven insights to help customers architect and optimize their IT environment. Advisory services can help customers with:IT strategy and planningBusiness and technology alignmentIT governance and operating modelsIT transformation and innovationIT performance and optimizationNO.27 Which is the first step in a solutions-led sales approach?  present quote to customer  examine previous purchases  identify the latest technology release  understand the customer’s objectives a solutions-led sales approach is:A sales methodology that focuses on understanding the customer’s business needs, challenges, and objectives A consultative process that involves discovering, proposing, validating, and closing solutions that deliver value and outcomes for the customer A way of differentiating Cisco and partners from competitors by offering integrated solutions that leverage Cisco’s portfolio and expertise The first step in a solutions-led sales approach is to understand the customer’s objectives, which includes:Asking open-ended questions to uncover the customer’s pain points, goals, and priorities Listening actively and empathetically to the customer’s responses Confirming and summarizing the customer’s objectives and expectationsNO.28 When renewing a contract with a customer,which action is important?  Start discussions once the contract has expired  Propose only the most important part of the solution  Validate customers business needs.  Do not offer any financing solutions. NO.29 Which services are contained in the CX portfolio?  Support Services, Business Critical Services, Professional Services and Managed Services  Support Services, Business Critical Services and Professional Services  Support Services and Business Critical Services  Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services CX portfolio consists of five service categories that cover the entire lifecycle of a technology:Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions Managed Services: Provide end-to-end management, monitoring, and operation of customer’s network infrastructure and applications by Cisco or certified partners Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologiesNO.30 What is the main purpose of CCW-R?  to factor customer ATR, up sell and attrition  to allow customers and partners to download renewal data  to allow customers and partner store new software subscriptions and service contracts from one tool  to capture partner and customer bill ng preferences NO.31 Which statement best describes the success plan?  The blueprint for account teams to achieve customer success  A tool for reporting actions to management  A shareable document that captures all account activities  A document capturing a comprehensive view of all customer health scores NO.32 Which three financial metrics are critical in renewing subscriptions?(Choose three)?  Annual recurring revenue  Close rate  Net new sales  Training costs  Renewal rate  Loading … 700-805 Exam Info and Free Practice Test Professional Quiz Study Materials: https://www.validexam.com/700-805-latest-dumps.html --------------------------------------------------- Images: https://premium.validexam.com/wp-content/plugins/watu/loading.gif https://premium.validexam.com/wp-content/plugins/watu/loading.gif --------------------------------------------------- --------------------------------------------------- Post date: 2024-12-09 09:12:29 Post date GMT: 2024-12-09 09:12:29 Post modified date: 2024-12-09 09:12:29 Post modified date GMT: 2024-12-09 09:12:29