[Feb-2026] GCP-GCX Braindumps – GCP-GCX Questions to Get Better Grades [Q59-Q74]

Q59. Which of the following metrics represents the average amount of time an interaction waits in queue before an agent answers it?

Q60. Select the features available in Genesys Cloud CX Architect. (Choose three.)

Q61. What is the maximum tile size that can be uploaded onto Genesys Cloud CX’s Workspace?

Q62. WebRTC phones require all hardware and software to be properly installed.

Q63. Phone redundancy extends to include call survivability – Even when the connection to the Edge is lost, it prevents active calls from getting disconnected.

Q64. You have just added 53 employees to Genesys Cloud CX, and one of them, John Camper, has emailed to inform you that he did not receive the invitation email.
Which of the following options is the best way to move forward if you want John to be able to use the features and functions of Genesys Cloud CX?

Q65. Which architectural approach is used to develop a single application as a suite of small services?

Q66. Genesys Cloud CX ACD assigns interactions to the most appropriate agent available.
Which of the following attributes is used to determine the best available agent? (Choose three.)

Q67. If the issue reporting email address is not set up in the Genesys Cloud CX system, any employee with an administrative role within the organization will receive the email.

Q68. You can add more than one outbound route to the contact center.

Q69. Which of the following operating systems are supported by Genesys Cloud CX mobile applications? (Choose two.)

Q70. Genesys Cloud CX is fully supported on which of the following browsers? (Choose two.)

Q71. Which feature enables a voice interaction to interrupt an email interaction?

Q72. Carlos is an administrator who needs to extract data on a group of agents handling customer service calls and track their performance. These statistics allow him to estimate their average handling time.
Which of the following options would help him perform his task?

Q73. A user who is freshly added to Genesys Cloud CX realizes that there is no phone call icon on the left pane, preventing the user from making or receiving calls.
What is the most likely reason for this?

Q74. Which of the following types of interactions can be configured for Recording Policies?