[2026] Salesforce-Slack-Administrator.pdf – Questions Answers PDF Sample Questions Reliable [Q12-Q32]

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[2026] Salesforce-Slack-Administrator.pdf – Questions Answers PDF Sample Questions Reliable

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
Topic 2	Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
Topic 3	Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
Topic 4	App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.

Q12. You’re the Primary Org Owner for your university’s Slack Enterprise Grid. You’re responsible for launching Slack to first-year students and faculty members.
What is the most efficient way to set up students as full members and faculty members as Workspace Admins?
(Select the best answer.)

Use SCIM provisioning to create accounts for students and faculty members. Then, update their profile fields to reflect their title by syncing with the SCIM API.

Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group .. bulk to Workspace Admins.

Use “Just-in-time” provisioning to allow students and faculty members to create an account upon first login, eliminating the time and effort with onboarding new accounts. Then, promote each faculty member to Workspace Admin.

Use either Just-in-time” or SCIM provisioning to invite students and faculty members to Slack. Then, create a user group of faculty members and promote that user group in bulk to Workspace Admins.

Q13. Medium Inc’s #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking Questio n:s.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

Limit the posting permissions to Org Admins, plus specific people.

Create a private channel and implement a personal benefits workflow, which doesn’t broadcast the sensitive information in channel.

Encourage employees to direct message the HR team with Questio n :s and confidential information.

Archive the channel and create a new channel to eliminate the noise.

Q14. What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?

The member would be automatically added to the new workspace and would be unable to leave.

The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.

There will be no changes to the member’s workspace list.

The member would be automatically added to the new workspace unless it is a hidden workspace.

Q15. You’re a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool’s Slack workspace into Hurricane’s workspace.
What is the best option for moving Tidepool’s channels?
(Select the best answer.)

Create new channels in Hurricane’s workspace to mirror the channels in Tidepool’s workspace.

Use the Move Channels page in the admin dashboard to move channels to Hurricane’s workspace.

Export all public channels from Tidepool’s Pro workspace, then import them into Hurricane’s Business workspace.

Copy all of Tidepool’s channels into Hurricane’s workspace using Copy Channels on the Channel Management page.

Q16. You’re a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the company. You want to ensure that your colleagues can all access their Google Calendars from Slack.
What is the best way to enable the Google Calendar app for all members of your workspace?
(Select the best answer.)

Direct all users to integrate their Google Calendar app by posting instructions in your #announcements channel and linking to the app’s page in the Slack Apps Directory,

Connect Google Calendar to your company’s email domain, and enable domain-wide authentication for Google Calendar app in Slack to automatically install the app for all users.

Pre-approve the Google Calendar integration so users have the option to easily enable their own calendar apps.

Use the Admin API to automate approvals for Google Calendar app requests

Q17. You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.
What are two actions you should take?
(Select the TWO best answers.)

Create a business case for focusing on a thoughtful Enterprise Grid design, and present it to the leadership team.

Create success criteria and key design principles for Enterprise Grid, and work with your Slack account team to determine the pros and cons of each Enterprise Grid design model.

Create an implementation and project plan with an Enterprise Grid design focused on a multi-workspace business unit model.

Create and launch an employee survey to better understand how knowledge is shared across the organization and how teams are using Slack today.

Create an implementation and project plan with an Enterprise Grid design that includes one large workspace in order to avoid forming silos.

Q18. You’re the Primary Owner of your company’s Slack Enterprise Grid org, managing a specific workspace.
What is the minimum role needed to accomplish workspace-level actions (such as changing settings, managing members)?

Workspace Owner

Org Admin

Workspace Admin

Roles Admin

Q19. Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin’s account at the end of that day.
What will happen?

The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.

The account will change to “Inactive”; after 72 hours, Camdin will lose access to Slack.

Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.

Cortez will not be able to deactivate Camdin’s account; only the Primary Owner can deactivate a Workspace Owner.

Q20. Which of the following statements describes the effect of configuring mandatory Two Factor Authentication (2FA) in Slack?

Members must have a sophisticated and complex password that is updated regularly.

Members must use a biometric reader to authenticate with Slack.

Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack.

Members must submit a verification code along with their password each time they sign in.

Q21. A finance team wants to nominate a team member to be a Slack Workspace Admin.
Which team member’s prior experience would make them the optimal candidate for this role?
(Select the best answer)

The candidate encourages Slack etiquette in channels and frequently answers slack-related questions from colleagues. They provide feedback to the current Workspace Admins on Slack settings and policies at the company.

The candidate has experience creating custom integrations to improve the onboarding process for the company’s new hires.

The candidate worked closely with the finance team to set up and request Slack Connect channels with external partners. They also helped design the process for approving Slack Connect channel requests at the company

The candidate relies on Slack in their day to day role and frequently asks the IT team questions about Slack features.

Q22. Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

Keep up to date on all channel naming conventions to accurately process requests.

Prepare for a decrease in workload since channel requests will need to be processed less frequently.

Create a process for channel requests.

Appoint other members of their workspace to help with the workload.

Q23. Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company’s corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins.
Where should Lydia go to allow these individuals to start inviting guests on Slack?

Workspace Transfer Ownership page

Organization Policies

Workspace Invitations page

Workspace Settings

Q24. You’re an Org Admin in your Slack Enterprise Grid org.
Your security team has requested that all new Slack Connect channels only be approved by Org Admins and Org Owners.
What should you do?
(Select the best answer.)

Change the permissions in the admin dashboard so that Slack Connect channels can be approved by any Workspace Admin or Workspace Owner.

Advise all Workspace Admins and Workspace Owners to forward all Slack Connect channel requests to Org Admins and Org Owners.

Use Slack’s default Slack Connect channel approval permissions which state only Org Admins and Org Owners can approve new channel requests.

Send all Slack Connect channel requests to a private channel on an Org Admin and Org Owner-only workspace.

Q25. You’re an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal and Contractors.
An executive at your company wants to create a communications channel with everyone in the IT and Internal workspace, but does nor want people in the Contractors workspace to see this channel.
What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?
(Select the best answer.)

Create an org-wide channel, and exclude the Contractors workspace.

Create a Slack Connect channel between the IT and Internal workspaces.

Create a channel in the IT workspace, and invite members from the Internal workspace as guests.

Create a multi-workspace channel between the IT and Internal workspaces.

Q26. What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?
(Select the TWO best answers.)

It gives organizations more control over their security policies, including password format requirements.

It replaces the need for your admins to have to set up an identity provider (IdP) for Slack.

It is a standard security feature that is available on all of Slack’s paid plans.

It allows employees to use the same login credentials they already use for other applications.

It allows your organization to control the encryption keys to your users’ data within Slack.

Q27. Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it’s time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt want to keep #bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn’t want anyone posting in it.
What should Britt do?

Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.

Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.

Remove all members from #bread-buds, and invite them to #carbohydrate-chats.

Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.

Q28. How many integrations can be installed on a workspace on the Standard plan?

25 integrations

10 integrations

Unlimited

5 integrations

Q29. What is a way to determine if an external person outside of your organization also uses Slack?

Ask your Workspace Primary Owner if they can confirm if the person uses Slack.

Invite them to a Slack Connect channel first to verify whether or not they use Slack.

Search for the person’s email in the “Slack Connect” section of your sidebar.

Search for the person’s email in the “People” section of your sidebar.

Q30. Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?

The percentage of messages sent via direct message in the HR workspace to the organization’s overall percent of direct messages

The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message

Instructions on how to conduct a poll in channel asking members if they’ve been using channels or direct messages, using emoji for responses

The number of messages posted in the #help-hr triage channel over the past 30 days

Q31. You’re an Org Owner trying to determine which organizations your company works with in Slack Connect channels. What is the best way to gather this information?

Review the Slack Connect section of your Slack sidebar.

Review the Slack Connect connections In the org admin dashboard.

Search for Slack Connect channels in the channel management dashboard.

Export the list of Slack Connect channels from the analytics dashboard.

Q32. Your organization enabled data residency and chose to host your organization’s data in the Montreal, Canada region. Which specific data types will be uniquely stored in this geographic region?
(Select the best answer.)

Messages, files, snippets, workspaces and channel membership information

Messages, files, snippets, posts and files

Messages, files, snippets, posts and member profiles

Messages, files, data used for analytics, snippets and posts

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