GET Real Genesys GCP-GCX Exam Questions With 100% Refund Guarantee May 24, 2024 [Q65-Q83]

NEW QUESTION 65
Where can you add preconfigured settings to the phones?

NEW QUESTION 66
Sam is in charge of handling incoming interactions that are sent via the queue. Some calls enter and exit the queue without being handled or terminated.
What terminology is used to describe such calls?

NEW QUESTION 67
Which architectural approach is used to develop a single application as a suite of small services?

NEW QUESTION 68
Which user role is required to perform the deployment and installation of the Genesys Cloud CX organization?

NEW QUESTION 69
Sam wants to install the reporting app on his iPad to access metrics.
Which of the following apps does he need to install?

NEW QUESTION 70
Which of the following Edge feature contains the built-in remote survivability mode?

NEW QUESTION 71
Which options can be configured when setting up a queue? (Choose two.)

NEW QUESTION 72
You are preparing to deploy Genesys Cloud CX and need to order trunks.
Where can you find guidelines on PSTN carrier requirements?

NEW QUESTION 73
Which of following file formats are available to export a report? (Choose three.)

NEW QUESTION 74
What level of permissions does a user require to view the organization settings?

NEW QUESTION 75
When creating an external trunk, which of the following protocol(s) can be selected? (Choose three.)

NEW QUESTION 76
Your company has just acquired a new building, and you have to add this new location to Genesys Cloud CX.
What are the prerequisites to perform this task? (Choose two.)

NEW QUESTION 77
Which of the following are AND Evaluation Methods? (Choose three.)

NEW QUESTION 78
Number plan determines how many and which digits are necessary for call routing.

NEW QUESTION 79
Unused reports need to be disabled manually to prevent unnecessary load on the system.

NEW QUESTION 80
Select the categories of Prompts in Architect. (Choose two.)

NEW QUESTION 81
Which report displays the length of each session for one or more agents over a specified period of time?

NEW QUESTION 82
Select all access level permission types for workspace (Documents > Workspace) membership. (Choose three.)

NEW QUESTION 83
Which view helps supervisors analyze performance issues with a specific skill in one or more queues?